Contact us

For Patient Order Status / Dr Chat

For patient issues, such as order status, please login to the patients portal to get an update on any treatment ordered. Click Here To Access Patients Portal

Customer Service

Our friendly customer service team operates from 10am until 5pm, Monday to Friday.
For Customer Services please click on the link and contact them with your Order Number or query, Click Here For Customer Service, Or you can call them on 02070430715

Id Checks

If you need to Send in confirmation of your Id, you can do so by emailing Please note a Valid Id can be the following;


>Driving License

For any reason you cannot provide these then please do speak to our customer service via email to find a solution.

For technical issues relating to this website, please use this handy contact form below.