Additional ID checks
ID check will be for all CD or POM orders.
What happens if the ID check fail.
We use Equifax who are the custodians of data in the UK, there system is 99% accurate. If a ID fails, we send a email status called Failed ID. We give the customer a opportunity to log into their account and change the details such as the DOB incase it was a typo. If after 3 days the patient does not respond, we will cancel the order and black list the person, they will not be able to make another purchase on our systems unless we have a explanation why the ID was entered incorrectly.
Please read through the page on how we use your data. You can visit this page by following this link.